In order to focus resources to ensure stable operations from November 2023, especially during the peak period at the end of the year and the Lunar New Year 2024, Bamboo Airways has adjusted its plan to operate domestic and international flights from now until March 30, 2024.
Accordingly, Bamboo Airways maintains stable operations on major hub routes such as Hanoi – Ho Chi Minh City, Hanoi – Da Nang, Ho Chi Minh City – Da Nang; and local routes connecting Hai Phong, Vinh, Thanh Hoa, Dong Hoi, Hue, Nha Trang, Da Lat, Quy Nhon, Con Dao…
For the international route network, to ensure resource concentration and prioritize operational efficiency, the airline will temporarily suspend the operation of a number of routes, specifically as follows:
Hanoi – London Gatwick (UK) from October 18, 2023
Hanoi – Incheon (Korea) from October 29, 2023
Ho Chi Minh City – Sydney/Melbourne (Australia) from November 4, 2023
Ho Chi Minh City/Hanoi – Frankfurt (Germany) from November 4, 2023
Ho Chi Minh City … Incheon (Korea) from October 29, 2023
Ho Chi Minh City – Incheon (Korea) from October 29, 2023
Ho Chi Minh City – Sydney/Melbourne (Australia) from November 4, 2023
Ho Chi Minh City – Incheon (Korea) from November 29, 2023
Ho Chi Minh City – Incheon (Korea) from October 29, 2023
Ho Chi Minh City – Incheon (Korea) from October 29, 2023
Ho Chi Minh City – Incheon (Korea) from October 29, 2023
Ho Chi Minh City – Incheon (Korea) from October 29, 2023
Ho Chi Minh City – Incheon (Korea) from October 29, 2023
Ho Chi Minh City – Incheon (Korea) from October 29, 2023
Ho Chi Minh City – Incheon (Korea) from October 29, 2023
Ho Chi Minh City – Incheon Ho Chi Minh City – Singapore from 1/11/2023
Hanoi – Taipei (Taiwan, China) from 6/11/2023
Hanoi – Bangkok (Thailand) from 7/11/2023
Hanoi – Narita (Japan) from 8/11/2023
Ho Chi Minh City – Bangkok (Thailand) from 21/11/2023
For affected passengers, Bamboo Airways is committed to ensuring maximum rights and legitimate interests in all cases. In the immediate future, we have been and are increasing our specialized staff to receive and handle support requests as soon as possible, including free flight rescheduling or refunds for passengers.
For routes not subject to adjustment, Bamboo Airways’ operations have been, are and will continue to operate normally, ensuring a smooth service experience for passengers. You can buy tickets online via the Website, Mobile App, or buy tickets directly at ticket offices and official agents of the airline.
Bamboo Airways will continue to update flight schedules on the airline’s official information channels such as website, fanpage… so that passengers can easily follow and proactively schedule their schedules.
Bamboo Airways representative said that along with stabilizing flight schedules, the airline is actively training and educating its staff, as well as maintaining equipment, machinery and facilities, to ensure 100% capacity and service quality during peak periods.
“In every stage, the experience and benefits of customers are always our top priority. The airline is constantly striving to ensure high punctuality and absolute safety of flights. At the same time, Bamboo Airways is committed to always maintaining dedicated and hospitable aviation services to express gratitude for the affection and continuous support of customers for Bamboo Airways over the past time,” said a representative of Bamboo Airways.
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